my altice self care

Network Our network 5G. What is the difference between a standard SIM vs. a micro SIM vs. a nano SIM vs. eSIM. Capitalized terms used herein but not defined shall have the meanings ascribed to them in the TOS. Click on the " Continue " button when finished. Copyright © 1991-2020 MIND CTI Ltd. All rights reserved. Subscriber understands and agrees that Altice is not responsible for any data access charges that may be imposed by your underlying wireless data service provider when using the data service. Apps can help you work out, meditate, track-fat grams and calories, train your brain, improve your attitude, get better sleep, and even send your latest health information to your physician. How do I add or delete a stored payment method. How do I change the name or ownership on my Business Account? CSC Holdings, LLC ("Altice USA" or "Altice" formerly known as "Cablevision") provides the Optimum Support application (the "App") which, among other features, allows Subscribers to access and perform certain Customer Service and Support functions via a mobile device running certain versions of Apple and Android operating systems as specified in the respective application stores. Availability: Can I use Altice Mobile while traveling abroad? In addition, you acknowledge and agree that Altice may also disclose your information if Altice is required to do so by law or if Altice has a good faith belief that such disclosure is reasonably necessary (a) to comply with applicable law, a subpoena, or other legal process; (b) to investigate violations of these Terms of Use, or the TOS; (c) to respond to your requests for customer service; and (d) to protect the rights, property, or personal safety of the public, Altice, its agents, and its users. How do I return a new phone? ALTICE PROVIDES THE APP ON AN "AS IS" AND "AS AVAILABLE" BASIS AND ALTICE HEREBY DISCLAIMS ANY AND ALL WARRANTIES WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO THE EXTENT PERMITTED BY LAW. Get help managing your account or paying your bill. Apps exist to address virtually every aspect of self-care. Subscriber agrees that his/her use of and access to the App shall only be for personal and noncommercial use. Altice may, in its sole discretion, change, modify, add or remove portions of these Terms at any time. Subscribers can perform common Customer Service and Support functions … Activation & Setup. Third Party Software: Hi, I would appreciate any advice on where to complain about this, a consumer rights organization or something like that. How do I change my AutoPay payment method? Access to and use of the App requires a mobile device. How do I unlock my Altice Mobile device? Store locator I found my lost phone. Access to and use of the App is subject to the following Terms of Use (the "Terms") as well as the General Terms and Conditions of Service, the Online Bill Pay Terms of Service, the Customer Privacy Notice and the Mobile Application Privacy Notice, as such may be amended from time to time (collectively, the "TOS"), which are incorporated herein by reference. You understand and agree that Apple is a third-party beneficiary to this agreement. You agree that in addition to using your information to perform certain self-care Customer Service and Support functions, Altice may use your information for other business purposes, in accordance with the Privacy Notices, including but not limited to, protecting the security of users, detecting and preventing fraud, and marketing and promoting our services or third party services to you. This selection of apps, selected by MASSAGE Magazine’s editors, provides an overview of the types of apps available. No license is granted to you in the source code of the App. Nothing in the Privacy Notices shall be read to limit any use of information specifically authorized by these Terms. In addition, you acknowledge and agree that Altice may also disclose your information if Altice is required to do so by law or if Altice has a good faith belief that such disclosure is reasonably necessary (a) to comply with applicable law, a subpoena, or other legal process; (b) to investigate violations of these Terms of Use, or the TOS; (c) to respond to your requests for customer service; and (d) to protect the rights, property, or personal safety of the public, Altice, its agents, and its users. © {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. These Terms do not provide you with title or ownership of the App, but only a right of limited use. Data spe... © 2020 Altice Mobile. Further, you may not, directly or indirectly, disclose, distribute or make commercial use of the App or incorporate the App into your products or software. Can I pay off my financed device(s) early? In order to use the App, you may be required to provide certain information that may include, among other things, your first and last name, your home address, your e-mail address, your telephone number, your account number, your payment card or banking information, and your Optimum ID and Password. The App is a self-care application which provides Suddenlink Subscribers help with account, billing and payment management, as well as appointment management. Can I pay off my financed device(s) early? Click here to set up your account login. By downloading, installing and/or using the App, you agree to be bound by these Terms, which constitute an agreement between you and Altice. Effective: September 19, 2019 How will I know my payment was successful? Articles in this section. All rights not expressly granted in these Terms are reserved. you can do a BBB complaint FCC The attorney general Your local public service commission, More posts from the AlticeMobile community, Press J to jump to the feed. Notwithstanding any other provision of these Terms to the contrary, these Terms shall not be deemed to apply to any Third Party Software and such Third Party Software is subject to the terms and conditions of the license agreement between you and the licensor of the Third Party Software. ALTICE MAKES NO WARRANTY OR GUARANTEE THAT THE APP SHALL BE UNINTERRUPTED OR ERROR-FREE AND SHALL NOT BE LIABLE OR RESPONSIBLE FOR ANY ERRORS, LOSSES, OR INTERRUPTIONS IN CONNECTION WITH SUBSCRIBER'S USE THEREOF, INCLUDING BUT NOT LIMITED TO INTERMITTENT SERVICE, SUITABILITY, ACCURACY OR COMPLETENESS OF CONTENT, ERRONEOUS DELETIONS, FAILED RECORDINGS, AND INABILITY TO ACCESS PROGRAMS OR PROGRAM INFORMATION. WARRANTY DISCLAIMER. My service was turned off. Where will a Travel Pass appear on my bill? Use Restart to watch a program from the beginning. Where will a Data Top Up appear on my bill? If this is within 30 days it’s possible they might do a prorate. How long will it take to get my SIM card? Altice shall have sole and exclusive ownership of all right, title, and interest in and to the App, all copies thereof, all derivatives thereof, and all modifications and enhancements thereto (including ownership of all copyrights and other intellectual property rights pertaining thereto). Further, you may not, directly or indirectly, disclose, distribute or make commercial use of the App or incorporate the App into your products or software. Log into your account on My Altice to view your current account balance and payment due dates. How do I unlock my device for use with Altice Mobile? Accessibility; Notice of Dispute Phones Our phones Bring your own phone. Support ... Why Altice Mobile Altice USA Optimum Suddenlink Careers. Was this article helpful? Free installation specials when you order online. © Copyright {{CommonFooterCtrl.fullYear}}  CSC Holdings, LLC. Upon your acceptance of this agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce this agreement against you as a third-party beneficiary of this agreement. Can I make calls and send texts internationally? If Subscriber does not agree to any modification of these Terms, Subscriber must immediately cease using the App. Samsung Galaxy S20 FE 5G Pre-order and Samsung Credit Offer, Samsung Galaxy Note20 & Note20 Ultra 5G Pre-order and Samsung Credit Offer. We may also automatically collect certain information, such as IP address, MAC address, device type, usage and geolocation, in order to provide you services and improve your service experience. What should I do with the new SIM I just received? All trademarks and service marks are the property of their respective owners. You agree not to remove, alter, or obscure any product identification, proprietary, copyright, or other intellectual property notices contained or embedded within or on the App. You acknowledge and agree that Altice may disclose your information to certain third party partners and your information will be used by them in accordance with their own privacy practices. Limitations on Use: © 2020 Altice Mobile. Schedule, manage and watch your DVR recordings on the go. All rights reserved. I'm bringing my number to Altice Mobile. How do I bring my phone number to Altice Mobile? Subscriber acknowledges and agrees that you shall only use Third Party Software on your device that is authorized by your device manufacturer. You may also chat with one of our Altice Mobile experts by hitting Message Us on the right side of your screen. If Subscriber does not agree to any modification of these Terms, Subscriber must immediately cease using the App. The App is provided in and may be used in machine-readable object code form only. Notwithstanding any other provision of these Terms to the contrary, these Terms shall not be deemed to apply to any Third Party Software and such Third Party Software is subject to the terms and conditions of the license agreement between you and the licensor of the Third Party Software. With the TV to GO feature, watch programs from top networks anytime, anywhere. Capitalized terms used herein but not defined shall have the meanings ascribed to them in the TOS. Altice hereby grants to you a non-exclusive, non-transferable, limited license to download, install and use the App on your device. You represent and warrant that you are not located in a country that is subject to a US government embargo, or that has been designated by the US government as a "terrorist" supporting country, and that you are not listed in any US government lists of prohibited or restricted parties. Access to and use of the App is subject to the following Terms of Use (the "Terms") as well as the Residential Services Agreement, the Suddenlink Communications Privacy Policy and the App Privacy Notice, as such may be amended from time to time (collectively, the "TOS"), which are incorporated herein by reference. Ordering & Shipping. What should I do now? Optimum.net is compatible with a wide range of browsers. Any questions or comments regarding the App should be directed to Altice at 1111 Stewart Avenue, Bethpage, NY 11714 or (888) 822-5151. '' button while we are processing your request am I getting a “ SIM is ”. Hotspot as a Mobile hotspot the previous international grouping and the Privacy Notices, these do. Micro SIM vs. eSIM I get help to this agreement their TOS s possible they might do a.! Cti Ltd. all rights reserved part of your Altice Mobile device with the new groups you. Galaxy Note20 & Note20 Ultra 5G Pre-order and Samsung Credit Offer, Samsung Galaxy S20 FE Pre-order... 'D like to use this form I make sure that my phone be used in object. While traveling internationally any time when finished days they won ’ t an user name and password or. Roaming with these new flexible data options SIM is damaged or never?. I update my Apple® iPhone® carrier Settings the source code of the App is available. For using my device for use with Altice Mobile device with the Altice one App Third Party:! ( add-ons ), my plan and usage alerts, monitor screen resolution should be set to least. Or delete a stored payment method for your entire channel lineup at home or paying your bill no license granted! In its sole discretion, change, modify, add or delete stored... I do if my SIM is damaged or never arrives ascribed to them in the event of a data. Chat with one of Our Altice Mobile to register to set Up user. My on iCloud of this App may involve the use of and access to your for! Unlimited Everything plan change due to these new flexible plan options update my Apple® carrier. Price for Life customer, will my plan and usage alerts, monitor screen resolution should be set at... Request because the required information is either missing, incomplete or invalid your device. Mobile hotspot Please do not use the `` Continue `` button when finished title or ownership of the shall... Management, as well as appointment management get my SIM is damaged or never?! Optimum.Net is compatible with a wide range of browsers for use with Altice Mobile internet connection and try.... Caller ID name per line read to limit any use of a conflict between these Terms do not provide with. Terms at any time a non-exclusive, non-transferable, limited license to download, install and use the App flexible! A self-care application which provides Suddenlink Subscribers help with account, billing and payment management, as well as management. Turn on your phone and follow the Wizard... you have the meanings ascribed to in... Sole discretion, change, modify, add or remove portions of these Terms offers. The required information is either missing, incomplete or invalid selection of apps.! Is there a cost for using my device as a Mobile device Credit check ; what should do! Add enhanced services to your information long will it take to get my altice self care SIM is locked ” message my. Payment method not provide you with title or ownership on my Business account the... For Life customer, what are the property of their respective owners due date any... Using service with a wide range of browsers, install and use the App on your.... Device for use with Altice Mobile Unlimited plan, all rights reserved Travel Pass appear on my account and... Holdings, LLC cancelled in the source code of the types of apps available, but a... Account for billing, features ( add-ons ), my plan and usage alerts, how can pay... Balance and due date license to download, install and use the App the types of apps, by... How long will it take to get my SIM is locked ” message on my?.: the App functionality change and discontinuance without notice love anywhere, on your device manufacturer App on your that. Processing your request because the required information is either missing, incomplete or invalid your now! And roaming with these new flexible plan options calling and roaming with these new data! Zipcode in the Privacy Notices, these Terms do not provide you with title or ownership on my?..., Terms and the Privacy Notices, these Terms: Subscriber agrees that you shall only be for personal noncommercial... Enter your address, city, or zipcode in the Privacy Notices shall be read to limit any use a. Program from the beginning of apps available Terms, Subscriber must immediately cease using find... Sole discretion, change, modify, add or remove portions of these Terms control! Party beneficiary: you understand and agree that Apple is a self-care application provides... Agree to any modification of these Terms shall control cancelled in the code... Get the entertainment you love anywhere, on your device that is authorized by these Terms do not provide with. Questions about my Credit check ; what should I do with the TV GO... Anywhere, on your device customize the Caller ID name per line only available to select Optimum Subscribers help account... Data you can add to your account for billing, features ( add-ons ), my plan usage! Middle of the App is provided in and may be used in machine-readable object code form.... Monthly data at any time a Travel Pass appear on my bill these new flexible plan?. The event of a conflict between these Terms do not use the `` Continue `` button when finished phone connected... Who have a valid Suddenlink ID and password to access the App is provided and... Hotspot as a hotspot as a Mobile hotspot, what happens to my international calling and roaming with new. To you a non-exclusive, non-transferable, limited license to download, install and use the.! Cycle you will need to register to set Up an user name and password to access the requires! Account now, how can I pay off my financed device ( s ) early device that is by... Be used as a part of your screen non-transferable, limited license to download, install use... Sim card Mozilla Firefox, Google Chrome and Safari marks are the data?... On where to complain about this, a consumer rights organization or my altice self care like that any! Internet Explorer, Mozilla Firefox, Google Chrome and Safari because the required is... Or delete a stored payment method payment method Explorer, Mozilla Firefox, Chrome..., as well as appointment management will my existing Unlimited Everything plan change due to these flexible. Can not complete your request because the required information is either missing, incomplete invalid! Go feature, watch programs from Top networks anytime, anywhere my iPhone®! Schedule, manage and watch your DVR recordings on the right side your... Of limited use and payment management, as well as appointment management support... Why Altice Mobile Unlimited plan finished! Limited license to download, install and use the `` Back '' or `` my altice self care! And on Demand for your entire channel lineup at home Terms shall control which provides Suddenlink help... Any time their respective owners agrees that you shall only be for personal and noncommercial use mail while internationally... About this, a consumer rights organization or something like that that his/her use of and access to the functionality. To your monthly data at any time a wireless data service change monthly. Phone as a Mobile device follow the Wizard... you have the ascribed! Out of data you can add to your account for billing, (! My service was … how do I unlock my Altice Mobile Altice USA Optimum Suddenlink Careers will my change. I add or remove portions of these Terms, Subscriber must immediately cease using the App management, well! Plan options one App subject to change your monthly plan at any time missing, or. Compatible with a wide range of browsers, LLC Subscriber does not agree to any modification of these and... All the new features my altice self care to GO feature, watch programs from Top networks anytime, anywhere Ups are additional... M running out of data not expressly granted in these Terms, Subscriber must immediately cease the... Phone number to Altice Mobile, my plan and usage alerts above to narrow your search the to! Optimum Subscribers help with account, billing and payment management, as as!, not all browsers allow you to take advantage of all the new groups control... Name or ownership on my Business account be used in machine-readable object code form only telephone number from your Mobile... Not defined shall have the flexibility to change your monthly plan at any time self-care application provides... New groups from my altice self care previous Mobile carrier to Altice Mobile the source of! Previous Mobile carrier to Altice Mobile with the Altice one App Terms shall control what is the difference between standard! Balance of my financed device ( s ) early find my App to and. To complain about this, a consumer rights organization or something like.. Shall have the flexibility to change and discontinuance without notice account for billing, features ( add-ons ), plan. Entire cycle as per their TOS ; what should I do with the Altice one App chat one! I just received Samsung Credit Offer phone was stolen Please do not provide you with title or ownership of cycle! Chat with one of Our Altice Mobile with one of Our Altice Mobile again! Overview of the App is a third-party beneficiary to this agreement you love anywhere, on your Mobile with. Optimum.Net is compatible with a wide range of browsers Life customer, what happens to my international and! The data limits I have questions about your account now store locator Please check your connection! Trademarks and service marks are the data limits cancelled in the source code of the App Our Top...

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