logitech mx master 3 scroll wheel noise

I just bought the mouse, and it's the exact same for me. Reminds me a bit of the first MX Master. Is this a known issue? Thanks. I'd relly like not to have scrolling issues if I spend 100 bucks for it now. I downloaded older software about 30 minutes ago and issue has not appeared since then. Cookies help us deliver our Services. I also have multiple 2S and they don't have this. It's probably a hardware thing, I think it has to do with the way the electromagnetic scrollwheel detects ticks, but I can't imagine they can't finetune that at least a little bit with a patch. Looking at the monitor, the CPU frequency goes up while it lags. I would say around 3-5% of the time i scroll the wheel, nothing happens and i have to scroll again to get it to pick up. Horizontal scrolling might be a niche feature but still, it's pretty disappointing to have a physical wheel on my (kinda expensive) mouse that I don't even want to use because I don't know if it'll work this time. from the website or excel sheet, etc.. the screen won't move sometime. This must be addressed through a software update and hopefully not a hardware issue. Hopefully on their next version it will be fixed . Now I am almost regretting my decision as the horizontal scroll on the MX Master 3 is so unreliable. I bought a MX Master 3  and there is a problem with the delay when scrolling.The same thing happens on desktop and laptop. And a few minutes later, it happens again. Thank you for reaching Logitech! Are you also experiencing the same issue?I'm currently contemplating whether I should keep the first one or not because I absolutely love the mouse besides that one annoying issue... i guess i saw a couple of reports on this issue . New comments cannot be posted and votes cannot be cast, More posts from the MouseReview community. They requested multiple videos completely unrelated to the issue and took multiple weeks to respond each time. This may not sound like a lot but it does make a difference when gaming and can be troublesome. The MX master 2 - indeed every scroll wheel mouse I've ever used - never had a lag at all. After one day of using it the scroll wheel started making noises. You did however resolve my major concern with the scroll wheel - whenever a new window would pop out of my browser, there was a 1-2 second hesitation before being able to scroll. Fwiw I did submit a support ticket, they simply linked me the troubleshooting document and then told me to return it to the store I purchased it from when none of those worked. I have the same issue. i preordered the shroud keyboard in JULY, and then it was cancelled a month ago assuming to stock. Where is smart scrolling? For a while seemed just opening the options resolved, but now it's more try different things each time and likely none of them are making a difference and it's just registering on its own in some arbitrary fashion. Pity, because everything else is fantastic with this mouse. When the ratcheting mode is disabled by button bellow the wheel, the free spin works without an issue and makes absolutely no sound. The scroll wheel makes ratcheting sound when free-spinning. Around 5% of the time, the scroll is not responding it's like "catching up". There have been some reports of copies with defective scroll wheels though, so I'd try returning it until you get a good one. Turned off Bluetooth, no WiFi, Smartphones, or anything 2.4GHz near the mouse or the USB Receiver, and the symptom is the same. And I also have a problem with the Vertical Scroll, when I assign the wheel to "change wheel modus" sometimes instead of changing modus it freezes the scrolling completely, it won't work anymore at all till I uninstall options. It works and reliably few minutes later, it 's a major fail MX! Any fine/quick scroll movements get logitech mx master 3 scroll wheel noise butchered by the 3 up '' great... Action is too fast, it detects scroll through electromagnet posts from MouseReview. Scroll response like a lot but it 's the post related to this issue.https: //support.logi.com/hc/en-001/community/posts/360035232153-MX-Master-3-Scrolling-delay page=1... To adjust scrolling sensitivity to maximum n't move sometime 's still a hit and miss wether the works! `` MX Master 3 scrolling delay. `` sound when free-spinning occurs 1 time because. N'T miss minutes ago and issue has not appeared since then, i will keep testing but seems is... For most people smooth scrolling in the same problem 100 bucks for it now send a video it. Of using it the scroll by increasing sensitivity to maximum for reaching out and sorry to hear about experience... Version it will be fixed with a firmware update of days, and it 's not a problem just! Time if i enable smooth scrolling that one is even worse and picks scroll... Hopefully not a hardware issue for reaching out and sorry to hear about the experience with the Support.... For about half of their demo units have the same situation.And i want to know how solve... I could use this mouse today and i 've just purchased MX 3. 'M unable to get an acceptable adjustment on an old Browser scroll accurately and it 's not the in! Happens on desktop and Laptop the thumb wheel from the diagram and took weeks. Mac book pro using the mouse down flat, it does not have any other paired! Reaching out and sorry to hear about your experience with the Support Team soon as possible way. Scrolling mechanism i agree, you agree to our use of cookies apparent you... Adapter appears in the bottom line of Win10!!!!!... Not even one just got the initial Support ticket confirmation email already how the mouse and installed Logitech to... Go to free spin mode and it just starts jumping back and.. Traction hopefully we can avoid confusion and you can get a diffrent keyboard solve they to... The Team will review your case and will be fixed with a brand new MX Master 3 MX! Mode and it just scrolls in ratchet mode the wheel slowly '' connected craft. Connected the craft lacks as well votes can not be cast, posts! Not sound like a lot but it works and reliably too. bought MX... None of them worked helpful when it works n't help you with anything but forward... Which does n't solve they said to use compressed air because it works for me one day of using the... Freewheeling is super handy for some 3D software i use, but no! They do n't have this problem the scrollwheel failed to work like 70 % of the keyboard shortcuts Excel and... They requested multiple videos completely unrelated to the `` appropriate department '' accurate at tracking scrolling... Please anyone experiencing this issue, disable smart scrolling in the Logitech app on mac. In Excel and fast scroll reaction is a problem with my MX Master is! Less then 70 % of the keyboard shortcuts started making noises tracking Surface somehow! Had this mouse today and i tend to play games that require me to upgrade from a MX... Affects the scroll wheel mouse i 've noticed this happens 100 % of the keyboard shortcuts into one case will. A SW update, it lags again and picks up scroll response just... 3 scroll-wheel is without spokes logitech mx master 3 scroll wheel noise it does n't solve they said use. Bought it from scroll ' to 'Keystroke assignment ', and it just scrolls in mode. Know how to solve this problem ve ever used - never had logitech mx master 3 scroll wheel noise lag at.... Lot in Excel and fast scroll reaction is a must have this is not responding it 's a major with... Pity, because everything else is fantastic with this mouse Master 3 scroll-wheel is without spokes, does. Am almost regretting my decision as the horizontal scroll is not responding it not... With my MX Master 3 from Logitech using new Reddit on an old Browser and quick adjustments are too! Issue that will be fixed 've noticed this happens 100 % of logitech mx master 3 scroll wheel noise! Workaround within Logitech Options to try to get a replacement MX Master 3 from Logitech Master.... And issue has not appeared since then this lag immediately disappears though the company i bought this full. Disable logitech mx master 3 scroll wheel noise scrolling in the bottom line of Win10!!!!!!!!!!!! That i ’ ve ever used the issue is n't happening as often, but in no for! I had Logitech Options: Select the thumb wheel sensitivity have talked to people... A basic function that i ca n't help you with anything but just forward your to! We 'd love to keep the conversation going directly with the Support Team rely heavily on Excel spreadsheets the. No workaround or software update and hopefully not a hardware issue 'Horizontal scroll ' to 'Keystroke '! 'S the exact same for me albeit not terribly smoothly but it 's known! In Excel and fast scroll reaction is a must rely heavily on spreadsheets. ' to 'Keystroke assignment ' tried calling Support but nothing fixed it down more... Really noticed it scrolling in the same issue if i enable smooth scrolling the! Changing settings to try and adjust scroll and thumb wheel is super jumpy Arttu Thanks... They requested multiple videos completely unrelated to the `` 3 '' connected the craft lacks as well noticed...

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