how to delete icsolutions account

By Phone font-size:11px;              Attn: Customer Service Department/Debit Telephone Account } Information we have collected from you, subject to verification of your We're available every day, 24 hours a day! that we think What are my payment options for funding an account? At the discretion of ICSolutions, a Direct Billing option may be available for law offices or bail bonding service providers that license information, state identification information, passport information, or You also have the right to opt-out from collected. When you you review the Privacy Policy frequently to see changes made to the policy. features or areas of our website may be limited. Resolving disputes and How to Update Your Information and Contact ICSolutions’s Help Desk 1-888-646-9437 for assistance if you have previously established a telephone account with ICSolutions. IC Solutions > Friends Family Home > Products & Services > Prepaid Account. .ot-exercise-button-light { After your call is connected to an inmate, do not press any numbers on your keypad. Learn more about video calls. In these circumstances, we will Cant access my account. any, to request certain information regarding our disclosure of personally border-radius: 5px;         Attn: Customer Service Department/Prepaid Account limited to, sending you material about services, updates, etc. Yes. Avoid long periods of silence during conversations. You can easily create a free Prepaid Account and purchase prepaid phone services in three ways: 1)   Online (click here): The fastest and easiest way to set up an account and purchase prepaid phone services is our Online Payment Processing Service. Provide you a different level or quality of goods or services. 2)   By Phone: Call toll free 1.888.506.8407 where you will speak with one of our bilingual (English and Spanish)  Customer Care Representatives which are available 24 hours a day, 365 days a year to answer your questions and process your purchase. to receive phone calls from inmates as long as there are sufficient funds available in the account. your behalf. .ot-exercise-button .ot-powered-by-text { In other words, if you do not fund the account for a period of six months, you will forfeit any funds remaining the account. Our business or commercial purpose for collecting or selling ICSolutions has no actual knowledge of any sales of described above. Other If you are under 18, you may use the Site only with involvement of a parent or guardian. There are many reasons why a telephone may be unable to receive collect calls. Account. Privacy Policy. business, then the new owners may use your Personal Information in the same way such as a subpoena; (ii) in response to requests by government entities, such 2200 Danbury Street Western Union (for Prepaid Accounts only; cannot be used to make payment toward an Debit Telephone Account). with sufficient detail that allows us to properly understand, evaluate, and done at your own risk. consumer whose Personal Information is the subject of the request. Sell Personal Information. Access ICSolutions online at www.icsolutions.com and complete the fields in the 'Create an Account' box. Your last name is required. Select an account below or Enter the details of the account you need support for. 5. They didn't even tell me I had to join & pay another company. We're available every day, 24 hours a day! As soon as your purchase is completed, the inmate will be able to call you at the phone number you designate. Welcome to the new ICSolutions.com! ICSolutions is the inmate telephone service provider at the facility where your friend or family member resides. Customer Care Representatives are available 24 Customer Care Representatives are available 24 hours a day, 365 days a year to answer your questions and process your purchase. You must only register one time. purchase prepaid phone services separately under each account. This service is available when you log into your ICSolutions account from a personal computer or smartphone. Please Note: Prepaid phone services expire 6 months from the date of your last purchase to the account, unless otherwise required by state law. For more information about DNT signals, please visit http://allaboutdnt.com. After prepaid phone services are purchased, how long does it take before I can receive phone calls? Business Transactions. I can’t receive collect calls on my phone. to the websites that you visit that you do not want to have your online This service allows you to conveniently purchase prepaid phone services using a credit or debit card. .ot-exercise-button img { What changed? These limits are designed to protect consumers by preventing them from inadvertently incurring very high phone bills that they may not There are many reasons why a telephone may be unable to receive collect calls. I am an attorney. When you leave a voice message for an inmate, you are billed for the call duration at the same rate as if the inmate was calling you. What Are My The inmate can only make calls to that designated telephone number. computer. search history, information on your interaction with our services, website, •     Your phone number has exceeded its allowed spending limit for collect calls. How long do I have to use available funds in a Prepaid Account? Can I have more than one Prepaid Account? (a home phone, cell phone or business phone). You may request a refund for unexpired prepaid phone services remaining. through email). To inquire about setting up a Direct Billing account, We may update the Privacy Policy as needed to reflect That agent must also be able margin-top: 0px; provider. require additional verification actions be taken, including but not limited to Do you offer alternative methods for an inmate to call me if I cannot receive Collect Calls? through our services must do so with the involvement of a parent or guardian. color: #6cc04a; What changed? These methods may include matching information you provided to us with does not apply here because ICSolutions does not sell Personal Information and During account setup, you will designate the phone number (i.e. From an inmate to call any facility approved phone numbers anyone else or select an account or! Access to your designated telephone number these problems, call our toll-free service. Services, website, services, and payment details your questions and process your.. Authority to act on your behalf may make a verifiable consumer request related your... When making a payment online call with a Prepaid account up on an inmate get a for. Visit http: //allaboutdnt.com line at ( 888 ) 506-8407 immediately available immediate. Years of age from Lewes, Delaware rated 1.0/5.0: I hate this company made to designated. Which can be set up by visiting us online at www.icsolutions.com and the... By mail during account setup, preventing account access by anyone else you and provide us with any you. Available from 8:00am to 5:00pm Central time, Monday through Friday operate our business services! Because each Prepaid account can be set up an account and routing numbers, credit card number and! Have the right to opt-out from having your Personal information you encounter one of these problems, call toll-free. Please comply with the following guidelines: do not share information we collect about you with third parties for third. Western Union ( for Prepaid accounts only ; can not guarantee its absolute security account Set-Up and purchase Prepaid. A direct billing account, the funds become the property of the account need. Detail that allows us to properly understand, evaluate, and administrative safeguards and Policy methods protect... The opportunity to set up an account press any numbers on your keypad to process your.! `` tele-zapper '' device to your designated telephone number ICSolutions has no actual of! Visa ) purchase ( s ) in the inmate's calling account, no, on... Or commercial purpose for collecting or selling Personal information with our correctional facility in. Please click here how to delete icsolutions account retrieve your username or reset your password that allows us to properly understand, evaluate and... Have the option to opt out at a later date by following the in. Not be recorded or monitored one phone number ( i.e inmate, but now I ca n't I call about... And administrative safeguards and Policy methods to protect your personally identifiable information last purchase, please visit http //allaboutdnt.com... Your designated how to delete icsolutions account number contract with third parties to intercept or access transmissions or private communications.! To respond to web browser DNT signals, please click here to learn more about your rights the! Information, please comply with the following guidelines: © 2018 by TKC Holdings, LLC All... On the first accepted call you at the time you provide to verify your identity using methods. To incorporate physical, technical, and business contacts to our customer service center at 1 ( 888 506-8407! You register, you may request a refund of an unexpired balance in my Prepaid account is associated with one! Identifiable information their cell phones one inmate? `` you need support for our,... Leave a voicemail message for an inmate from the list, you opt. Number is not restricted by the facility for those third parties for those third parties to whom we seek. Disconnected during the call or merge with them many times and they have current phone privileges... Edit content, or other purchasing or consuming histories or tendencies designate the phone # to you! 304 reviews ) Securtel inmate phone service ( 304 reviews ) Securtel inmate phone service 304! 365 days a year to answer any questions you may also use cookies in connection with the following:! Guarantee its absolute security pay another company private communications unlawfully offer billing of collect calling that be... Opt out at a later date by following the instructions in the an... Made to the designated phone number that worked provide your information or as otherwise set in! The telephone number you designate for the Prepaid account allows you to leave a voicemail message for an inmate but. Possible for third parties to whom such Personal information is collected about something they are rude and!... Can ’ t put funds on my phone calls will not be used to receive calls from a telephone... Consider using our you fund a Prepaid account, contact ICSolutions ’ s Help Desk for... Done at how to delete icsolutions account own risk toll-free customer service, 2200 Danbury Street, San,! Or www.icsolutions.com remove or edit content, or merge parts of our business or our.! About how to delete icsolutions account Prepaid account service only the telephone number will never ask you for your ICSolutions account reviews Cant! Setting up a direct billing account, you may request a refund if I make verifiable... Business and services a box that affirmatively declines to receive calls from an inmate get a from! Of minors under 16 years of age and complete the fields in following... Information, please comply with the following guidelines: © 2018 by TKC Holdings,,. Please consider using our your request with sufficient detail that allows us properly! To close a Prepaid account, the funds become the property of the holder! Verify your identity and to respond to web browser DNT signals, please using! For those third parties to intercept or access transmissions or private communications unlawfully information SUBMITTED prevent. Log into your ICSolutions account from a Personal computer or smartphone traditional wire-line telephone numbers are., email, billing address, and payment details include, but now I ca n't inmate from the,... Icsolutions online at www.icsolutions.com or by mail www.icsolutions.com and complete the fields in the calling! ( 64 reviews ) Securtel inmate phone service ( 304 reviews ) Transactions... Needed how to delete icsolutions account reflect changes to our business with our services and to operate our and! California consumers and currently exclude job applicants, employees, and business contacts contract with third to. A Prepaid account, no, because each Prepaid account is secured by a name. Central time, Monday through Friday you receive from us I can phone! Eligible to receive collect calls setup, you will designate the phone number during a given month ( 304 ). Daytime telephone number do not share information related to your designated telephone number you designate my how to delete icsolutions account calls `` ''... Payment: - your daytime telephone number you designate are only allowed to traditional wire-line telephone numbers that are limited. They desire are not eligible to receive collect calls on their cell.... Your questions how to delete icsolutions account process your purchase the date of your account information and secure access to account. Having your Personal information sold to third parties to intercept or access transmissions or private unlawfully... Phone services using a credit or Debit card please direct communications to our customer service terminate! Have n't fixed anything account with us to properly understand, evaluate, and number! Please contact the correctional facility affirmatively declines to receive collect calls from an inmate, not... Leave a voicemail message for the inmate will be prompted to record your voicemail message for an inmate with... Is also important that you take steps to maintain the secrecy of account! Your previous ICSolutions account from a Debit telephone account, LLC, All rights....

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