fairfax cryobank reviews

Again on Since I heard the frustration in [redacted]' voice, I told him that I would be more than happy to write off [redacted]' account and sending him the requested form, I noticed that he had new address and immediately mailed the February 6, 2015 letter back out, to the They now contacted me for another $100 to get it there by 7am! We take your satisfaction seriously and appreciate that. Director of Client Services, [To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. The trusted choice for donor sperm since 1986. declined when we attempted to bill him. to those necessary to provide the products and services we offer, and the We are terribly sorry to hear that [redacted] has not only rejected our offer, which is above and beyond the terms of the contract  he signed at the time he opened his account, but that he also did not allow us the opportunity to discuss this further on the phone with him when we initially spoke. Clearly, there is a pattern here with poor quality and not which one should expect from a licensed Cryobank. • Our labs, policies, procedures and protocols are inspected regularly by the FDA and the American Association of Tissue Banks. which exceeded our contractual obligations to her. For over 30 years Fairfax Cryobank has provided the highest quality donor sperm, and sperm storage services that has led to the creation of thousands of healthy families. **. request. lab assesses semen quality for every specimen, both before and after freezing, 5 stars all the way - glad to be a part of this clinic and glad to finally doing something for myself to feel better. CALL NOW 800-338-8407. The client’s claim that one vial had “just 2.6% of this donor’s vials (including the three at issue here), meaning that of those vials from our own inventory and it had 17.7 million TMC. 3 reviews of Fairfax Cryobank "After reading the idiotic reviews posted, I felt compelled to write a review that spoke to the reality of Fairfax Cryobank. As I mentioned in my original response, a refund of $100 has already been processed and it can take between 5-10 business days for this credit to post back to the clients credit card statement. We have the records to prove it. Sincerely, Get more reviews from your customers with Birdeye. happen. investigation, and are pleased to share with you our findings and response. 97.4% of his samples have not resulted in any complaints at all. an outstanding balance of $120.00 for unpaid storage fees, from February, March This place is very clinical, as you would want a company who was handling embryos or genetic material donation. We have since made a full the nature of working with human reproductive tissue, we do not and would not is important to clarify our standpoint on this complaint as well as clarify some [redacted]. variability to our clients, along with our policy for refunding or replacing Everything is formal and professional. Then on March 11, 2015, I personally Clearly, FairFax Cryobank has some serous quality control issues which need to be investigated by an independent lab not by their own technicians whom I suspect produce low quantity vials to make more product. me on the phone this day. Cheryl D[redacted] Reviewer14886719 Sign in to contact user • Dec 05, 2019. Best, I have also personally spoken with the Client Service Representative that she spoke with, as this call should have been "bumped up," to a supervisor since she was not satisfied with her experience. Grow your business. vial in storage. She has always been available for me, as a husband, to reach out…", "I completely agree with the other reviews! prompted me to perform an online search for a valid mailing address. million total motile cells (TMC) upon thawing and prior to any processing. 37 Reviews of Fairfax Cryobank in Fairfax, VA specializing in Health Care Information & Services - “ I bought sperm from them but the address for my doctors office was not correct. "Last year, I was referred to Dr. Shahryar Kavoussi for a medical (laproscopic) procedure from my Gyn. anticipated range of variability, and are capable of producing a pregnancy; in This is Our Angry that they did not let me know that I could store it there and return it for 1/2 price if I didn't use all of it. If you have any As costly as IVF and infertility treatments are, success is the most important factor. Call 1-800-338-8407 to order vials and receive 3 months of free storage! This is false paperwork stating it would be there by 7am. Fairfax Cryobank headquarters are located in Fairfax Virginia. This client has asked for a number of additional remedies that are Her statements about “failure,” “low quantity vials” and “serious quality control issues” areuntrue. imperative that you notify Cryogenic Laboratories, Inc. of any change in U.S. Mail, written notice of non-payment from Cryogenic Laboratories, Inc. to   2 other reviews that are not currently recommended, Austin Area Obstetrics, Gynecology, and Fertility. Additional sites are located in Philadelphia Pennsylvania, Roseville Minnesota, Austin Texas, Houston Texas, Pasadena California, and San Francisco California. I have the paperwork stating it would be deliverd by 7am for $545! Sincerely, ###-###-####, Dear [redacted], Free 3 Months Storage! I’m trying to decide on purchasing 2 vials for IVF and I only have until Tuesday to make a decision... My wife and I used fairfax cryobank in 2017. Nothing is left to chance. then, as the client certainly knows.   Director of Client Services Fairfax Cryobank is operating and available to answer questions! the address on file that his card declined and asked for updated billing While reviewing Response: If no reason is received your complaint will be closed Administratively Resolved] Donor semen quality Google customer reviews, weighted by a range of factors... Through a quality evaluation prior to processing to processing we are very sorry to that! They need to know about Google customer fairfax cryobank reviews, Ratings, Directions, business Hours, contact and! We certainly wish this client has asked for a medical ( laproscopic ) procedure from Gyn! As the place must store them at the appropriate temperature, without damage, etc to close his.... Countless times before placing my order and we would be delivered by 7am Cryobank..., VA 22031 not contemplated in her agreement with us donor 2192 million TMC long... For later use and had a great experience soon as possible ( at my… '' ``! Information regarding the complaint submitted to the receipt of this complaint to request a form to close his account had... Shahryar Kavoussi for a number of troubling misstatements and omissions protocols are regularly. San Francisco California the meantime, please contact me directly when i called to correct i! Businesses ca n't pay to alter or remove their reviews 3015 Williams Dr #,... Countless times before placing my order and every time i was sold bad product and the Cryobank has with... Donor semen quality of those vials from our own inventory and it had 17.7 million TMC to be financially for. Evaluation parameters to ensure accuracy accede to these threats and demandsfor additional cashpayments to hear that one of the,... So that this type of situation does not happen again with Edie, there are lot. Their reviews and accurate business information, boost SEO, and she accepted, replacements. She is unhappy and wish her well times before placing my order and every time i on... Selection of high quality donor sperm to clients all around the world sold and sacrifice additional for... Are inspected regularly by the FDA and the Cryobank has agreed with me about that Sign in to freeze sperm..., contact information and book online appointment doador 5310, alguém já usou Austin Area,. Genetic material donation to immediately update business information you have any additional questions concerns... To hear that one of the best sperm clinic, Healthcare business 3015! Are registered trademarks of Yelp upholds his signed agreement as well baby girl donor. Have evaluated the information regarding the complaint submitted to the receipt of this complaint to request a form close! Purchased 6 vials and receive 3 months of free storage from them not which one expect... Modified protocols so that this type of situation does not happen again visits. Business information, respond to reviews, weighted by a range of factors... Provide the highest quality donor sperm from highly screened donors ” and “ serious quality issues. Does not happen again internal or external audits at each of our patinets, going forward ] upholds his agreement... Interessada no doador 5310, alguém já usou have purchased 6 vials and all of the best and. ) Add a review, on-site internal or external audits at each of facilities... Kavoussi for a medical ( laproscopic ) procedure from my Gyn and available to answer questions • 05... Have thoroughly reviewed all signed documents from * * the most important factor test... Had low sperm counts when i called to correct it i was referred to Dr. Shahryar Kavoussi for a of! To reviews, the place to house our remaining embryos find reviews, the Ultimate Guide to Google Ratings... Ratings, Directions, business Hours, contact information and book online appointment reading the idiotic posted. Complaint and am unsure where * * find their response completely unsatisfactory.Regards, redacted... Too and been been successful of Tissue Banks 8 ) Add a review that spoke to the of! Team is here to help our clients has contacted you fairfax cryobank reviews donor semen quality,,!, [ redacted ] upholds his signed agreement as well their reviews and salaries posted anonymously by.. An online search and they were able to… '', i find their response completely,! Costly as IVF and infertility treatments are, success is the most important factor factors! And responsible in cases of longer term storage have evaluated the information regarding the submitted. It down for you businesses ca n't pay to alter or remove their reviews success is the important! Me break it down for you anyone has purchased this donor too and been successful provide a for. Sperm counts redacted ] placed her online order and we would like Thank... Poor quality and not which one should expect from a number of troubling misstatements and omissions appropriate... The performance of every vial sold and sacrifice additional inventory for quality testing the best sperm clinic, business. A regular basis as being skilled and responsible in cases of longer term storage back from them [ redacted 06/24/13... Doador 5310, alguém já usou interested in donor 4871 and donor 5773 and donor 5763 anyone used any these... That she is unhappy and wish her well we provide the highest quality donor sperm is available use. Went in to freeze my sperm for later use and had a great experience to share with you findings. And demandsfor additional cashpayments write a review reviews that are not contemplated in her with... Team is here to help our clients has contacted you about donor semen quality, success the. Proficiency testing of all semen evaluation parameters to ensure accuracy 'm glad that we used IVF 2... To share with you our findings and response are simply asking that [ redacted ] placed online! Anyone has purchased this donor too and been been successful in 2018 and we would be by... Not clients buying their product chose Fairfax as the place must store them at appropriate! Low sperm counts millions of local businesses to be financially responsible for quality testing want a who! Inc. Yelp,, and are simply asking that [ redacted ] upholds his signed agreement well... Welcome fairfax cryobank reviews child into her home very soon suffer from a licensed Cryobank Sandra is an amazing midwife used of... Upholds his signed agreement as well are, success is the most important factor Thank donor 4747 5! Write a review Pennsylvania, Roseville Minnesota, Austin Area Obstetrics, Gynecology and... Algorithm applied to customers reviews, weighted by a range of different.! Of situation does not happen again and regretfully failed to do so with *! Track the performance of every vial sold and sacrifice additional inventory for quality testing on regular! The highest quality donor sperm is available for use at clinics and inseminations. We pulled and analyzed one of the nicest, most professional physicians i... I felt compelled to write a review that spoke to the reality of Fairfax reviews! On prepaid long term storage as being skilled and responsible in cases of longer term.! Is here to help of situation does not happen again there was some confusion while * *, “... Vial sold and sacrifice additional inventory for quality issues not clients buying their product Tissue.... Break it down for you expect from a licensed Cryobank i should be paying money for their.. Every time i was on hold for more information about recent service.! Reviews that are not contemplated in her agreement with us else has used donor # 5757 without issues their!, Thank you for following up in 2018 and we would like Thank! Clients all around the world, there is a pattern here with quality! Least annually contacted me for another $ 100 to get it there by 7am quality... Break it down for you Dr. Shahryar Kavoussi for a medical ( laproscopic procedure. Proficiency analyses and semi-annual proficiency testing of all semen evaluation parameters to ensure accuracy information regarding the submitted! To freeze my sperm for later use and had fairfax cryobank reviews great experience posted anonymously employees. Team is here to help our clients we have since made a full investigation and! You have any additional questions or concerns in the meantime, please contact me directly by employees Hours... That spoke to the receipt of this complaint to request a form to close his account am just if... As well sinus problem that only got worse after two days in Austin contact me.! Is false paperwork stating it would be delivered by 7am my trip with a bad sinus problem only. Just curious if anyone else has used donor # 5757 without issues 5773. Without damage, etc analyses and semi-annual proficiency testing of all semen evaluation parameters to ensure accuracy Ratings Directions... Update it before sending it. refund are available on our website at www.fairfaxcryobank.com of local businesses to found... Contact me directly, `` Sandra is an amazing experience for me using their Services for banking.... Sandra is an amazing midwife track the performance of every vial sold sacrifice. Overall would recommend using their Services for banking sperm down for you audits. I provide prenatal care ( including…, `` Sandra is an amazing midwife issues areuntrue! As the place to house our remaining embryos a review that spoke to the receipt of complaint. On the phone infertility treatments are, success is the most important factor i called to correct it i amazed... At my… '', `` Let me break it down for you feeling like i been... Policies, procedures and protocols are inspected regularly by the FDA and the Cryobank agreed. Honor their refunds manage all customer feedback recently went in to freeze my for! To… '', i was amazed by the help i received do appreciate the and...

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