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What can we do to get better service? restore my eligibility and funding with my employer, I am locked out of my account because I tried too many times to get into my account, Not sure how my answer to question is spelled It is my mother maiden name Hilkert. Review authors value the most Location. My husband worked for the electric co. for 35 years, and was receiving reimbursements for his insurance premiums, through via benefits. Who do I call for assistance - direction - restitution - ??? But because of the virus, and my age, I retired and didn't want to bring the virus home to my 90 year old husband. i really enjoyed working at Via, only reason i resigned is because i moved and is quite far from where i live now, Work hours are inconsistent and sometimes I wind up wasting fuel and time. I signed up for Part D for medicare on Oct 4. They'll take their FEE on time but, you will wait until they get ready to reimburse you. The rep conferenced me in to Wellcare (the Part D company) to understand the delay. They quote 8-10 days for direct deposit repayment of premiums paid and in fact, the repayments can take from 6-8 weeks. It took a lot of effort by the retirees benefit people at Avista. Trained staff would be helpful. As a TLC driver in NYC we have it hard and barely make ends meet. Review #2217984 is a subjective opinion of poster. I handle all bookkeeping for my husband, Earl Richardson, who is account holder, and every time the reimbursement account is handled by another company, this happens. This New online change you may see more but, eliminating Payflex at least you talked to Funding and got answers. Working with us will help you make informed and confident enrollment decisions. Different answer every time you call. Like magic. it is dated 01-28-2018 check no. Pissed Consumer © 2020 All User's recommendation: File a complaint with Northrop Grumman Corporate Human Resources. Joycelyn P. Furtado Have not received reimbursement check so contacted rep by phone, who refused to speak with me as I am wife of account holder, but I also explained that I am also covered. My reimbursement comes on the 29th and once not until the next month. If you wish that your prior post be removed, submit a notarized letter, Poor medicare supplemental health care plan options, Delayed reimbursement of funded premium payments. Glassdoor has 8 Via Benefits reviews submitted anonymously by Via Benefits employees. I have not been able to get this resolved and I am very concerned about not being able to get my med with a prescription card starting Nov 1 (in 2 days). Can not really control the traffic. So, I call the insurance company directly telling them what I was told and what needed to be done. They (will not) let you speak to a Supervisor and Personally, I don't believe there's a Supervisor. Bonnie Rae. There's no way it could have happened. As such, NG reimburse my wife and myself the deductions that SOCIAL SECURITY ADMIN takes out of our monthly checks for MEDICARE MEDICAL INSURANCE. I presently am waiting for 4 weeks for reimbursement that was paid 8/3 to HP. The overall rating of the company is 1.5 and consumers are mostly dissatisfied. VERY DISGUSTING TO SAY THE LEAST. Sent submittal $3.00 plus time and transportation, twice = Denied Needs more detail of Dental work provided. From NC IBM retiree....can't log into my acct either. real person. They used to be fair. Easy work environment. I was told I can not get reimbursed until I pay the entire amount. By the way, I don't know why Pissed Consumer said my name was Johnathan. Notify me of comments via e-mail. Let people know your thoughts on previous employers. We are processing your message. Company says my account has been closed and tells me what I need to do to restore it. As I was talking to the Cust Service she told me she would send a message to the Chat Team Huh? This HRA account is funded by Avista. Our team regularly receives offers to remove consumer reviews for money. What? I recommend Via to the public to supply your transportation needs in the local DMV area. I told her that starting Nov 1, when I go to pharmacy, I would have no prescription card and nothing to get my med. When you work for the camp do you live at the camp for the season? I lost over $4000 in my RMA account because I couldn't get anyone in Dec. to answer a simple question. Just taking a customer to their destination and the entire app crashes. I asked for a call right back. schützen, indem Sie bestätigen, dass Sie ein Mensch und kein Bot sind. I do have a form dated 2018, saying I was verified to receive reimbursements. Ask the same question to different reps. and you probably get a different answer from each one. Aidez-nous à préserver la sécurité de Glassdoor en vérifiant Fraud, fraud, fraud. Via has lots of potential but has a lot of obstacles to overcome as it relates to people management and company culture. Each one gives you a different answer. When I contacted Via... My health insurance premium is deducted the 4th of each month for the last 3 years. Overall, way overworked/underpaid, awful communication and doesn’t care for their team. Now it’s ok. It’s better than Uber. Recent recommendations regarding this business are as follows: "Go somewhere else if you can. I like what the company is trying to do with helping go greener, and loved the company for the first month but was super burned out by 3 months. Job duties WAY below pay grade and toxic environment. Then, the following day I received a totally confusing letter labeled "Loss of Funding Notice" that said said not only did I owe them $710.80, but there were no funds in the account. I was on hold for a total of 2 1/2 hours, disconnected twice (and had to start over again) and transferred to nine different people. Keep a close eye on you fund. October 1, 2020. Review #2087352 is a subjective opinion of poster. Not sure who at State level (Ohio) thought these people were a good idea to contract with. netwerk deelt. Do you really get the $1000 bonus within the first month driving,in addition to your regular pay per…. How do we get our medicare Part A/B reimbursements each month in a timely manner? Management is terrible. Uw antwoord wordt uit de review verwijderd – dit kan niet ongedaan worden gemaakt. It looks like your browser needs to be updated. I will have no coverage starting Nov 1 (2 days) and Via is telling me to wait for 4-6 weeks for its internal ticket to investigate. What benefits does Via Transportation offer? My experience with via is tremendous. User's recommendation: Go somewhere else if you can. Pardonnez-nous pour l’inconvénient. I am a retired State of Nevada employee and lose my life insurance benefit if I don't use VIA. Actually we could use the money from reimbursement to assist with getting back in our home. Als u deze melding blijft zien, There have been no gaps in the coverage. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. seem to have nice people working for them. que vous êtes une vraie personne. The woman was extremely knowledgeable, wish I could get her every time I called VIa benefits. Via Benefits Accounts services are provided by Acclaris, Inc. Hoe geef je goede follow-up aan je sollicitatie. Review #1475412 is a subjective opinion of poster. I,m 65 and a retired state of Ohio employee. They've changed their name, by the way, to Via Benefits. pour nous informer du désagrément. Review #1794703 is a subjective opinion of poster. When I do receive my money it is NEVER ON THE FIRST OF THE MONTH, they post in "PROCESS" on the FIRST MONDAY OF EVERY MONTH, MAYBE could be the second Monday. Why does not the acquiring company also obtain account information from account holder at time account is transferred to a new company to handle, why put account holders and beneficiaries through this ordeal every single time. Also, If you get hired is there …. Note: Extend Insurance Services, LLC is changing its d/b/a from Towers Watson’s OneExchange to Via Benefits Insurance Services. Review #2237019 is a subjective opinion of poster. Its now been 3 weeks and 6 phone calls but no money. Same name. Same story; wait. All they do is apologize. om ons te laten weten dat uw probleem zich nog steeds voordoet. Werkt u in HR of op het gebied van marketing? You are better off researching on your own. When I asked the Via Benefits manager, Jasmine C what I can do with my med starting Nov 1 (2 days away) since I do not have the card to prove coverage. Review #1744029 is a subjective opinion of poster. Review #2144508 is a subjective opinion of poster. Why did they sign me up in the first place? Please help us keep Glassdoor safe by verifying that you're a We hebben verdachte activiteiten waargenomen op Glassdoor van iemand of iemand die uw internet What is the vacation policy like at Via Transportation? For at least 3 years I have called and written letters to VIA Benefits to add Prominence as a choice for the Medicare Advantage plans. Their just a middleman to take your Employer's money to setup Healthcare so they hold it for a Fee and a Contract Fee from your Employer and you don't earn any interest. I received no notification that I'd dropped it, continued to use it problem-free, and certainly didn't re-enroll at any time. Via Benefits is by far the most inept, frustrating company I have been forced to deal with in my life. Like the commercial says, ITS MY MONEY AND I WANT IT NOW. TLs getting fired or quitting consistently, random layoffs, just adds to the mystery.

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